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Terms & Conditions

1. Introduction
By using Monstera Marketing’s website and services, you agree to these Terms and Conditions. If you do not agree, please do not use our site.

2. Services
We provide branding, design, social media management, photography, and videography services, subject to availability.

3. Pricing & Payments

  • Prices are provided upon request or listed on our website.

  • Payment terms, including deposits, will be outlined in service agreements.

  • Late payments may incur additional fees or service suspension.

4. Intellectual Property

  • Monstera Marketing retains ownership of all work until full payment is received.

  • Clients may use final deliverables but cannot resell or redistribute them without consent.

5. Cancellations & Refunds

  • Cancellations must be in writing. Refund eligibility depends on project completion stage.

  • Deposits are generally non-refundable unless agreed otherwise.

6. Client Responsibilities

  • Clients must provide necessary information and approvals within agreed timelines.

  • Delays in providing assets may impact project completion.

7. Liability

  • We are not responsible for losses or damages resulting from our services.

  • No guarantees are made on specific marketing results.

8. Third-Party Links & Services

  • We are not responsible for third-party website content or practices.

  • Some services may involve third-party tools, subject to their own terms.

9. Privacy & Data Protection

  • We handle personal data in accordance with our Privacy Policy.

  • Client information is not shared without consent, except where legally required.

10. Amendments
We may update these Terms at any time. Continued use of our website or services constitutes acceptance of changes.

11. Governing Law
These Terms are governed by the laws of England and Wales. Disputes will be resolved in UK courts.

12. Contact Information
For any questions, contact us at:
Monstera Marketing
enquiries@monsteramarketing.uk

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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